wits
Security · how we protect your data

Security
as a default.

Bank-grade encryption. Mobile apps locked to our servers. Strict access controls. Full audit logs. Independent security reviews planned annually. Not because we sell to enterprise — because every customer deserves it.

The short version.

Ten controls, in plain language. The longer version is available on request for partners under NDA.

Area
What it means
Standard
Encryption
Customer data is encrypted at rest and in transit.
AES-256-GCM at rest · TLS 1.3 in transit
Network
Mobile apps only trust our servers — fakes are blocked.
Certificate pinning
Access
Only authorised people see customer data.
Role-based access · audit logs
Hosting
You choose where your customers’ data lives.
AWS Mumbai (ap-south-1)
Privacy
We comply with the major privacy regulations.
GDPR · DPDPA · CCPA aligned
Backups
Daily backups, tested monthly.
30-day retention
Audits
Independent annual review.
SOC 2 Type II target 2026
Data isolation
Customer data is logically segregated per tenant.
Row-level + schema-level isolation
Secrets management
Secrets never touch source control or logs.
KMS-backed envelope encryption
Incident response
A documented playbook with named roles.
24-hour notification to affected customers

How AI is handled.

The AI-specific layer of our security posture. These are the controls that matter most as AI products mature.

Your data stays yours

We do not train foundation models on your data. We do not resell or expose it to other tenants.

Per-tenant context

Retrieval and embeddings are scoped per tenant. There is no cross-tenant leakage by design.

Human-in-the-loop where it matters

High-stakes decisions (filings, payouts, customer-facing actions) get an approval queue. The AI never acts unilaterally on irreversible work.

Prompt injection guards

Inputs are filtered for known injection patterns. Sensitive system prompts are not user-influenced.

Observability

Every AI action is logged with input, output, model version, and the human reviewer (if any).

Off-switch

AI features can be disabled per tenant or per feature without breaking the rest of the product.

Reporting a vulnerability.

If you find a security issue, please tell us before you tell anyone else. We are small enough to respond fast.

Write to security@xwits.dev. PGP key available on request.

We acknowledge every report within one business day. For confirmed vulnerabilities, we will share a timeline for a fix and credit you in the resolution (if you wish).

We do not run a formal bug bounty programme yet, but we will say thank you with something appropriate when the report merits it.

Need our security paper?

Talk to us under NDA.

The longer-form security and compliance documentation — including network topology, sub-processor list, and pen-test summary — is available to partners under NDA.