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Home services
AI for home service businesses: answer every call, even from a ladder
HVAC, plumbing, electrical and cleaning businesses lose jobs the same way: the phone rings while everyone is on a job, and the customer calls the next number.
Sound familiar?
The work that decides whether you grow.
- Your techs are all out
- The office is closed
- Someone's air conditioning has just stopped. They'll call three companies.
The first one that answers gets the job, and often the maintenance plan after it.
Where it leaks
Win the business you are losing now.
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After-hours and busy-time calls
Voicemail, then the next company
Answered, booked, emergencies routed to the on-call tech
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Quote follow-up
Quotes sent once and forgotten
Polite follow-ups until they decide
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Arrival windows
Customers call to ask where the tech is
Reminders and on-the-way messages
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Reviews
Asked for when someone remembers
Asked for after every completed job
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Maintenance plans
Renewals missed
Reminders before renewal
Response-time figures: Focus Digital's summary of published response-time studies
Where AI pays first
Four jobs, in the order we suggest.
Each is a fixed-price project you can stop after.
- 01 · AI receptionist and call answeringMost missed revenue in home services is a missed call.
- 02 · Instant replies to new inquiriesWeb and ad inquiries answered while the team is on jobs.
- 03 · Appointment reminders and no-show recoveryFewer wasted trips and fewer "where is the tech?" calls.
- 04 · Reporting and admin automationWeekly numbers without the Friday spreadsheet.
How much AI?
Usually: a little. Your numbers decide.
- Not yet
- A little
- A fair amount
- A lot
Answer the phone first. It is almost always the biggest leak.
Will it work with your software?
Field service software varies a lot in what it lets other systems do. If yours has an API or a reliable export, we can usually connect to it; if it doesn't, we work alongside it. We check this before we quote, never after.
Human in the loop
A person stays in charge.
Prices outside your standard list, emergency dispatch decisions and complaints go to a person.
Privacy rules by country
Text messaging has consent rules in every market we work in (in the US, the TCPA). Opt-in and opt-out handling is built in from the start.
Call recording and disclosure rules differ between US states and between countries. The greeting and recording notice match where your callers are.
We choose services by country, so your data stays where your local rules need it to be. We sign an NDA before we see anything, build and test on sample data, and connect real data only when it goes live, inside accounts you own.
Questions
Straight answers.
Can it book jobs into our scheduling software?
Field service software varies a lot in what it lets other systems do. If yours has an API or a reliable export, we can usually connect to it; if it doesn't, we work alongside it. We check this before we quote, never after.
What about emergencies?
You set what counts as an emergency. Those calls go straight to your on-call person with a summary.
Can it give quotes?
It can share your published prices. Anything else goes to a person who sends the quote.
The right amount of AI
Ready to put your daily business operations on autopilot?
Stop losing valuable revenue to missed inquiries and back-office admin. Book a 30-minute feasibility call to see what your custom AI system looks like.
Fixed pricing · 100% client-owned systems · Pay at wholesale API cost