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AI automation
AI receptionist, set up and run for you
Calls answered day or night, from your own information. Bookings go into your calendar and sensitive calls go to a person.
- From $2,500 setup
- Live in 2 to 3 weeks
- You own it
Why it matters
A call that goes to voicemail at 9pm rarely leaves a message. It books with whoever picked up.
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A call that goes to voicemail at 9pm rarely leaves a message. It books with whoever picked up. That's what makes this leak expensive: it never shows in your numbers, because the customer never became yours.
Staffing every hour costs a lot. And a busy front desk can't answer the phone and look after the person in front of them at the same time.
- 9:12 pmA call comes in. The office is closed.
- 9:12 pmAI answers in your business's name, from information you approved.
- 9:14 pmIt books Tuesday, 10:30 into your calendar.Booked
- 8:30 amYour team reads a written summary of the call.
What we set up
What we set up in writing, before we start.
- Answers in your business's name, with a greeting and script you approve
- Answers common questions from your approved information: hours, services, prices, location, payment options
- Books, moves and cancels appointments in your calendar
- Texts a booking link when a caller prefers that
- Takes detailed messages and sends a written summary to the right person
- Transfers urgent or sensitive calls to a person, during the hours you choose
Why not just buy an app?
Off-the-shelf AI receptionist apps exist, and some are good. What we add is the setup against your real calendar and systems, testing with your real call types before launch, and someone watching it every month.
The process
From first call to running every day.
- 01Pick the leak
- 02Fixed quote
- 03Company brain
- 04Build in your accounts
- 05Supervised start
- 06Live, with guardrails
- 07Monthly numbers
What happens at each step
- Pick the leakFrom the free check or the audit: the one job that costs you most each month.
- Fixed quoteScope, price, timeline and estimated running costs in writing before any work starts.
- Company brainWhat the AI needs to know, written down with you: prices, policies and the answers your best person gives. It comes with your first project.
- Build in your accountsYour forward-deployed engineer sets up phone numbers, AI services and messaging accounts in your name, so you own them from day one.
- Supervised startFor the first weeks the AI drafts and a person on your team approves. We tune it on your real conversations.
- Live, with guardrailsRoutine work runs on its own. Anything sensitive, new or involving money still waits for a person.
- Monthly numbersWhat the AI handled, response times, hours saved and everything it passed to a person.
Human in the loop
A person stays in charge.
AI does
- Answers every call in your business's name
- Answers from information you have approved
- Books, moves and cancels appointments
- Takes a message when a question is outside what it knows
A person does
- The calls you choose: complaints, clinical or legal questions, anything about money
- Urgent or sensitive calls, transferred during the hours you choose
Every call is logged with a transcript, so you can check what was said.
What we measure every month
- Share of calls answered
- Bookings made outside opening hours
- Calls handed to a person, and why
- Callers who hung up
The rules in full, including consent
The AI only answers from information you have approved. If a caller asks about something outside it, the AI takes a message rather than guessing.
You decide which calls always go to a person, for example complaints, clinical or legal questions, or anything about money.
Every call is logged with a transcript, so you can check what was said.
Call recording and disclosure rules differ between US states and between countries. We set the greeting and recording notice to match where you and your callers are.
Price
From $2,500 setup live in 2 to 3 weeks.
From $2,500 to set up, fixed before we start. Most go live in 2 to 3 weeks.
More about price
Running costs, such as AI usage, phone minutes and message fees, are billed by the providers straight to your own accounts, at cost, separate from our fee. We estimate them in the quote.
Add on-call AI engineering from $900 a month if you want us to watch and improve it.
Who it's for
Built for businesses like yours.
Questions
Straight answers.
Will callers know they're talking to AI?
Yes. We recommend the greeting says so, and in some places the law requires it. Being upfront costs very little, and nobody feels tricked.
Can it use our existing phone number?
Usually. Calls can be forwarded to the AI after hours, when lines are busy, or all the time. We check what your phone provider supports before quoting.
What does each call cost?
Phone minutes and AI usage are billed at cost. We estimate your monthly figure from your call volume in the quote.
The right amount of AI
Ready to put your daily business operations on autopilot?
Stop losing valuable revenue to missed inquiries and back-office admin. Book a 30-minute feasibility call to see what your custom AI system looks like.
Fixed pricing · 100% client-owned systems · Pay at wholesale API cost