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AI automation
Chat, SMS and WhatsApp assistants that answer from your own information
Answers customer questions on your website, by text and on WhatsApp, from your own information, and books the next step.
- From $2,500 setup
- Live in 2 to 3 weeks
- You own it
Why it matters
A message that sits unanswered until Monday is a customer who asked someone else on Saturday.
Read more
Customers expect an answer where they asked the question. A message that sits unanswered until Monday is a customer who asked someone else on Saturday.
Your team answering the same questions all day is a cost too, even when nobody is counting it.
- QuestionA customer asks on WhatsApp, by text or on your website.
- AnswerThe assistant answers from information you approved.
- Next stepIt books an appointment and sends a confirmation.Booked
- Hand-overMoney, complaints and decisions go to your team, in the same conversation.
What we set up
What we set up in writing, before we start.
- Answers on website chat, SMS and WhatsApp from one set of approved information
- Books appointments and sends confirmations
- Collects the details your team needs before a person takes over
- Hands over to your team inside the same conversation
- Replies in the language the customer writes in, with every standard answer checked by you first
Worth knowing
WhatsApp business messaging needs an approved account with Meta, set up through a provider. We do that in your name. Approval times vary, so we plan the launch around it.
The process
From first call to running every day.
- 01Pick the leak
- 02Fixed quote
- 03Company brain
- 04Build in your accounts
- 05Supervised start
- 06Live, with guardrails
- 07Monthly numbers
What happens at each step
- Pick the leakFrom the free check or the audit: the one job that costs you most each month.
- Fixed quoteScope, price, timeline and estimated running costs in writing before any work starts.
- Company brainWhat the AI needs to know, written down with you: prices, policies and the answers your best person gives. It comes with your first project.
- Build in your accountsYour forward-deployed engineer sets up phone numbers, AI services and messaging accounts in your name, so you own them from day one.
- Supervised startFor the first weeks the AI drafts and a person on your team approves. We tune it on your real conversations.
- Live, with guardrailsRoutine work runs on its own. Anything sensitive, new or involving money still waits for a person.
- Monthly numbersWhat the AI handled, response times, hours saved and everything it passed to a person.
Human in the loop
A person stays in charge.
AI does
- Answers from information you approved, on chat, SMS and WhatsApp
- Books appointments and sends confirmations
- Collects the details your team needs
A person does
- Anything outside the approved information
- Anything involving money, a complaint or a decision
What we measure every month
- Questions answered without a person
- Conversations handed over, and why
- Bookings made in chat
- Time to first reply
The rules in full, including consent
The assistant answers only from what you approve. Anything outside it, and anything involving money, a complaint or a decision, goes to a person.
Answering a question someone asked is one thing. Sending promotions is another, and it needs opt-in. We keep the two separate.
Price
From $2,500 setup live in 2 to 3 weeks.
From $2,500 to set up, fixed before we start. Most go live in 2 to 3 weeks.
More about price
Running costs, such as AI usage, phone minutes and message fees, are billed by the providers straight to your own accounts, at cost, separate from our fee. We estimate them in the quote.
Add on-call AI engineering from $900 a month if you want us to watch and improve it.
Who it's for
Built for businesses like yours.
Questions
Straight answers.
Can it answer anything a customer asks?
No, and it shouldn't. It answers from the information you approve and hands everything else to a person.
Which channel should we start with?
The one your customers already use most. In the UAE that is often WhatsApp; in the US it is often SMS and website chat. We look at your inquiries before recommending.
Does it work with our booking system?
If your booking system has an API or calendar sync, usually yes. We confirm before quoting.
The right amount of AI
Ready to put your daily business operations on autopilot?
Stop losing valuable revenue to missed inquiries and back-office admin. Book a 30-minute feasibility call to see what your custom AI system looks like.
Fixed pricing · 100% client-owned systems · Pay at wholesale API cost